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Care Home Family Portal Software That Keeps Families Connected

Care Home Family Portal Keeping Families Connected

Give authorised family members a secure and reassuring window into their loved one’s daily care. NymoCare’s care home family portal software brings resident updates, photos, messages, video calls, shared documents and visit bookings together in one simple, mobile-friendly platform.

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Share Important Care Information Securely

Provide approved relatives with convenient access to selected documents through the digital family portal.

  • Care summaries
  • Consent documents
  • Appointment information
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Finance

Xero Synced

Video Calling Section

Bring Residents & Loved Ones Closer

NymoCare’s video calling feature helps residents maintain meaningful contact when relatives cannot visit in person.

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    Monitor occupied rooms and available capacity

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      • Support for distant relatives
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    • Staff-assisted calling when required
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Keep Families Informed & Involved in Resident Care

NymoCare’s family portal for care homes improves communication, strengthens family engagement and gives relatives greater reassurance between visits.

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  • Secure Family
  • Access
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  • Real-Time Resident Updates
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Easier Family Communication

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Greater Trust and Transparency

Communication Section

 

Improve Family Communication in Care Homes

Replace scattered calls, emails and informal messages with one connected care home communication system.

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    • Keep family conversations organised
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    • Reduce repeated update requests
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    • Give staff more time for resident care
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Monitoring

Visit Scheduling 

Powerful Care Home Reporting Features

Family App

Give authorised relatives convenient access from a smartphone, tablet or computer.

Video Calling

Help residents maintain personal connections through simple family video calls.

Permission-Based Access

Control which family members can view each resident’s information and features.

Document Sharing

Securely share selected care documents, notices and consent information.

Visit Booking System

Let relatives request visits and receive confirmations without repeated phone calls.

Family Engagement

Encourage relatives to remain informed, involved and connected with their loved one’s care.

Have Questions?
We’ve Got Answers

Care home family portal software gives authorised relatives secure access to selected resident updates, photos, messages and care information.

The care home invites approved relatives, who can then access shared information from a smartphone, tablet or computer.

Yes. Authorised staff can control which updates, photos, documents and features each family member can access.

Yes. Approved photos and meaningful moments can be shared through a personalised resident photo timeline.

Families can receive appropriate wellbeing updates, daily care highlights and progress towards agreed care goals.

Yes. NymoCare supports consistent family access and communication across individual homes and multi-site care organisations.

 

Built for All UK Care Providers.

Nymo Care is built for all kinds of UK care providers who need a simple, affordable system without enterprise complexity.

Residential care homes

Small nursing homes

Family-run care homes

Specialist small units

Simple, Transparent Pricing

Choose a Care Home Workforce Management solution that streamlines scheduling, attendance, and staff allocation with real-time visibility and efficient operations.

 

Small Home

Up to 20 Beds

£199 /mo
Book a Demo
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    Full digital eMAR system
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    Care planning software
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    Unlimited staff accounts
Most Popular

Medium Home

20 – 50 Beds

£349 /mo
Book a Demo
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    Everything in Small
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    Staff rostering & scheduling
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    Advanced audit tools
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    Priority support

Large Home

50+ Beds

£499 /mo
Book a Demo
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    Everything in Medium
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    Multi-site dashboard
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    Dedicated success manager

Bring Families Closer to Their Loved One’s Care

 

Give relatives the updates, communication and reassurance they need through NymoCare’s secure care home family portal software.